Kathy & Peter Norman

Peter and I would like to begin this new year by extending our sincere appreciation to you and your team for building the retirement home of our dreams! Although we had relocated many times during Peter’s career, we had never had the opportunity to build our own home. Once Peter had decided to retire, we purchased our lot in Cordillera and began our building experience with you and your outstanding team.

We knew from our very first meeting over one year ago, that you were going to be the builder of our choice. Your expertise in Cordillera Ranch as well as your knowledge in building the type of home we were looking for, helped make our decision easy! It was obvious that your attention to detail and craftsmanship was extremely important to you and your reputation as a builder exceeded our expectations.

From our first meeting to the last, you consistently gave us your undivided attention. There were many unknowns to us but you always had our best interest in mind. You kept us in the loop on a regular basis as to what was going to be happening. I was impressed with your suggestions during the selection process (plumbing fixtures, light fixtures, granite, etc) as I assumed most men did not know a lot about that. Truly, I was mistaken. In addition, you always responded in a timely manner when there was a question/concern and consistently reassured us (me) throughout the process. The relationship that developed between us was based on the fact that we trusted you.

Working with you has truly been a first class experience and we would not be honest if we did not include your project supervisor, Jason Hurt and the rest of your team. Jason’s top notch professionalism is superb! His attention to detail and working relationship with the contractors was outstanding! Jason always listened to our concerns and treated us with the utmost respect every time. He always treated us as if he were building his own home. He is very knowledgeable, an easy going person and certainly helped make the building process a wonderful experience.

In closing, we love our new home! We never thought we would end up in the Texas Hill Country. Not only do we love the area, we appreciate the new friendships we have formed over the past few months and look forward to creating many good memories! Thank you again for completing the project in time for us to move in before Christmas. We were thrilled to be able to get in a bit earlier than expected! It truly has been a wonderful experience and we simply can’t thank you enough!

Sincerely,

Kathy & Peter Norman

 

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