I have to share with you how deeply grateful I am with your building supervisor or right hand man, Jason Hurt. After being without water over the Labor Day weekend I called Jason to ask him what steps should I take to rectified this inconvenience and frustrating situation. First of all, he said I should have called him earlier… but I said I would not inconvenience anybody over the holiday but now was the time.
Previously I had called TR Drilling and they sent two employees over and after checking the well, pump and motor, assured me it had nothing to do with the well but perhaps the water softer was the problem. Then I called AquaMan and they sent me an employee out the following day.
I decided to call Jason and ask for advice. Jason was able to come to my home and troubleshoot and made a call or two to Darrel with TR Drilling and together they diagnosed the problem being a water pipe inside the wall connecting the pressure tank to the house water. They both agreed that a plumber was in order and that is when I called on Rittimann Plumbing who sent Dennis out the following day. Dennis also troubleshot and agreed with Jason’s finding. He promptly went to work to circumvent this clogged or kinked pipe and hooked up the water so my home would have water! Although it took several hours I am very pleased to say that all is back in order and La Mariposa is a happy place once again!
I have called upon Jason in the past and he has always been very receptive and willing to assist with issues at hand. I know that many of your customers have also called on Jason for his incredible ability to understand and diagnose problems. Damon, I hope you realize and appreciate what a tremendous help and valuable employee you have in Jason and that he is truly appreciated by your customers.
Forever grateful and appreciative,
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